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Frequently Asked Questions

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01

What happens if I fail the exam?

You will be required to receive a score of 80%, or higher, to pass your exam. The results of your exam will be calculated immediately, showing you if you passed or failed. If you fail 3 times, your course will be locked and you will need to repurchase.

02

Is the exam timed?

You will have a total of 120 minutes to complete the exam in one uninterrupted session. Your exam will be scored immediately after you finish answering all questions or once the 120 minutes have elapsed. To pass, you must achieve a score of 80% or higher. If you do not pass on your first attempt, you will have up to three attempts to succeed.

03

How long does it take to receive my provider card?

Immediately upon passing your exam, you will be emailed a digital copy of your provider card to download/print. We support Green CME by offering a digital provider card and processing employer verification online. Processing digitally is both highly efficient and greatly reduces the amount of paper used.

04

What happens after I pass the exam?

Immediately upon passing your exam, your certificate and digital copy of your provider card will be available for download and printing on your dashboard.. The card is valid from the moment you pass the examination for a period of two years. You will also be able to review which questions you answered incorrectly with detailed rationale.

05

Once I register for a course, is there a certain time period in which I need to complete the course and pass the exam?

You have 90 days from date of registration to complete the course. You can review the curriculum and take the exam at your own pace on your schedule. Whether you complete the course in one afternoon or over several months is completely up to you.

Furthermore, we present an open timing structure for all of our courses and the only requirement is to pass the certification exam with a score of 80% or higher. The amount of time a provider needs to spend studying will depend on their current level of competence. Our Education Center has 8+ hours of curriculum, but most experienced providers review the updated guidelines and pass the exam within 1-2 hours.

06

What is the minimum passing score on the exam?

To pass, you must achieve a score of 80% or higher. If you do not pass on your first attempt, you will have up to three attempts to succeed.

07

Can't login

Thanks for registering for one of our certification courses. If you forgot your password, please click the "Forgot Password?" link on the login page. You'll receive an email to automatically reset it online (please check your junk folder if you do not receive the email within 1-2 minutes). If resetting your password doesn't resolve the issue, we've found the below to be the most common mistakes when learners are unsuccessfully attempting to login:

  1. Entering the incorrect email address: You may have multiple email addresses, however, the email address you use to login must be the same email address used at the time of registration or the learning management system will not recognize your account.
  2. Typo in email address: Please make sure your email address is typo free.
  3. On the incorrect website: The login page to access our curriculum and certification exam can be found at the link below:

The login page to access our curriculum and certification exam can be found at the link below:

https://www.aclsmedicaltraining.com/secure/

Thanks again for certifying with us. Please contact us if the above tips do not help you to gain access.

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